Frequently Asked Questions
Got a question? You’re in the right place.
We’ve pulled together the most common things families ask about TAWK — from how the membership works to making the most of your travels. And if you can’t find what you’re looking for, just reach out… we’re always here to help 💛
TAWK is a family-run Australian business, built by travellers, for travelling families.
If you’re travelling Australia with kids — even for a short trip — most families save more than the cost of membership within a few stays.
You can join our Facebook group and follow along on Instagram — we’ve got thousands of travelling families sharing tips and experiences.
Yes — we’ll send helpful travel tips, updates, and exclusive offers. You can unsubscribe anytime.
We work closely with our partners, but always recommend checking reviews and confirming details directly with the business.
Parks can partner with us to support travelling families and attract new bookings. If you’re a park owner, get in touch!
We’re working on it 👀
In the meantime, the website works great on mobile.
You’ll need internet to browse listings, but once you’ve booked, you can show your digital card or receipt.
You can browse all participating parks directly on the TAWK website.
Reach out to us at hello@tawk.com.au — we’ll always do our best to help.
Because TAWK is a lifetime digital product, we don’t offer refunds once a membership has been issued.
Not always — availability can change, and some offers may be paused or updated by partners.
Generally no — unless the partner specifically allows it.
TAWK Stays are family-friendly homes, apartments, and unique stays offering exclusive discounts to members.
No, not at the moment — you book directly with the park, then mention your TAWK membership.
Usually no — most parks require a minimum 2-night stay. Please check with the park for individual terms and conditions.
Yes, sometimes:
- School holidays & peak periods may be excluded
- Age definitions of “kids” vary by park
- Availability is subject to each park
At participating parks, kids can stay free when you book a minimum stay (usually 2 nights). Each park sets their own conditions, so always check the listing before booking.
No — memberships are not transferable and are intended for use by the purchasing family only.
A membership covers one family unit (two adults + dependent children aged 15 and under).
No — it’s a lifetime membership, so you’ll have access for as long as TAWK operates.
Yes 🙌
As soon as you’ve signed up, you can start using your membership (your receipt can also be used as proof if needed).
Once you sign up, you’ll get access to your digital membership card, which you can use when booking or checking in at participating parks.
Your membership includes:
- Kids Stay Free at 180+ caravan parks
- Discounts on stays, attractions, and products
- Access to our travel community
- Exclusive member-only offers and updates
$59 per family. TAWK is a one-time lifetime membership — no ongoing fees, no renewals.
TAWK (Travelling Australia With Kids) is a family travel membership that helps you save money and discover amazing places around Australia. Members get access to perks like kids stay free at participating parks, exclusive discounts, and curated travel inspiration.
for Aussie families